A smart way to look at your prospects

March 31st, 2011

When I was a salesman, I used to have running battles with marketing. Then I became a sales manager and gosh, the battles only increased. Basically, I never had any faith in the so called “sales-leads” the marketing department sent down to us.
And, when I moved to marketing, I saw the other side. I saw the enormous amount of work we were doing to communicate to prospects and funneling the responses to sales only to have sales throw them into the trash.

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Why activity tracking beats static profiling anyday

March 31st, 2011

When I was a salesman, I used to hate having to file reports on my activities, my forecasts and my customer base. But, what I most hated was having to profile my customers- the organizations first, which industry they are from, what turnover, how many people, organization structure and so on; and then on to contacts- their departments, designations, their contact details and so on.

It was frustrating and killed a good part of the day.

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How much data can you use in your CRM?

March 30th, 2011

Months back I had posted this in my blog on Small Business Marketing:   Balancing information and action: CRM Systems. It was thus nice to see a re-affirmation of some of the points I had made then, in the Demand Gen Report Blog in a post titled “Making the case for Marketing Automation: Data needs more than just a homeRead the rest of this entry »

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Salesgenie CRM++: What, Why, How, Who

February 5th, 2011

1. What is Salesgenie CRM++?

2. Why buy Salesgenie CRM++?

3. How does Salesgenie CRM++ work?

4. Who can (and do) use Salesgenie CRM++?

and, finally why CRM++ and not simply CRM? Read the rest of this entry »

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