Some Faq’s

Frequently Asked Questions

  • Can I Upgrade The Plan From Basic To Advance Version In Between?
    Yes, you can.
  • What Additional Features We Have In Advance Plan?
    It has more users, advanced reports and more bulk emailing.
  • Is Customization Possible?
    Yes, it is very much possible. The quote will be shared with the customers for the same.
  • Does It Have A Data Backup Option In Case Mobile Get Stolen Or Damaged?
    Yes, it can be done from our end.
  • Will There Be Updates On App, Or It Will Automatically Update?
    It will automatically update.
  • If There Are 3 Users A, B And C Can They View Each Other Data?
    No, the data is restricted to each of them.
  • How Many Product And Categories I Can Upload?
    You cannot upload any data and category. The only product description is possible, which will come under customization.
  • Can We Still Track Employees When The Internet Is Off?
    No. Location services need to be on with internet to track the employees.
  • Are There Any Separate Charges For Email Sending?
    No, there are no separate charges for email sending.
  • What Support DNA Gives In Case Of You Have Any Query?
    We have a dedicated phone number and email support. Our support timing will be from Monday to Friday 10:00am to 5:30pm.
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